Shipping policy

We aim to ship your goods within 3 working days.

Cost of shipping depends on the combined weight of the products bought. We may provide free shipping over a certain amount of order.

We will use as little packaging as possible in order to be environmentally friendly. 

Please inspect your package on arrival and let us know immediately if there is an issue or if you have received the wrong item. If your goods arrive damaged please send a photograph of the damaged parcel as soon as possible.  Please notify us if items do not arrive so we can check with our delivery provider. Any problems please contact us on helo@dirwest.cymru